The iPhone 12 Pro Call Volume Issue: Troubleshooting and Fixes

Have you found yourself struggling to hear calls on your iPhone 12 Pro, despite having the volume set to maximum? This issue can be frustrating, especially when you need clear communication. This article outlines a series of steps to help you troubleshoot and potentially resolve the problem.

Common Causes and Solutions for Low Call Volume on iPhone 12 Pro

Here are some common reasons for low call volume and the steps you can follow to try and fix it:

Check Volume Settings

During a call, use the volume buttons on the side of your iPhone to verify that the call volume is turned up. This is often the first step in resolving the issue.

Restart Your iPhone

Sometimes, a simple restart can resolve temporary glitches. To do this, press and hold the side button and either volume button until the slider appears. Slide to power off, wait a few seconds, and then long press the sleep/wake button to turn it back on. Try making a call after the restart to see if the issue is resolved.

Check for Bluetooth Connections

Ensure your iPhone is not connected to a Bluetooth device that might be redirecting audio. Go to Settings > Bluetooth, and disconnect any devices if necessary.

Inspect Audio Settings

Check the ringer and alerts volume by going to Settings > Sounds > Haptics. Set it to an audible level if it is currently muted or too low.

Check for Obstructions

Make sure the receiver, the small speaker at the top of your iPhone, is not blocked or dirty. Use a soft, dry brush or a lint-free cloth to gently clean it.

Update iOS

Ensure your iPhone is running the latest version of iOS. Check for updates by going to Settings > General > Software Update.

Reset All Settings

If the problem persists, try resetting all settings. This will not delete your data but will reset system settings like Wi-Fi passwords and wallpaper. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

Test with Other Apps

Try making a call using a different app such as FaceTime or a third-party calling app to see if the issue is specific to the Phone app.

Contact Apple Support

If none of the above steps work, there may be a hardware issue. Contact Apple Support or visit an Apple Store for further assistance.

Two Additional Solutions

Two additional steps you can try to further troubleshoot the issue:

Audio/Visual Accessibility Settings

Go to Settings > Accessibility > Audio/Visual, and toggle Phone Noise Cancellation to see if it helps improve the call quality.

Force Restart Your iPhone

Press and hold both the volume up and the sleep/wake button for a few seconds, then slide to power off. Wait several seconds, then long press the sleep/wake button to turn it back on. Try a phone call now to see if the issue is resolved.

These steps should help you identify and possibly resolve the low call volume issue on your iPhone 12 Pro. If you still encounter problems, consider seeking professional assistance.