How to Upgrade Your SBI Global Debit Card for Online Payments in Other Currencies

As an international traveler or a frequent e-commerce shopper, it is essential to ensure your SBI State Bank of India (SBI) global debit card is set up for seamless international transactions. Here’s a comprehensive guide on how to upgrade your card for online payments in other currencies.

1. Check Eligibility

Before you proceed, confirm that your current SBI debit card is eligible for international transactions. Most SBI global debit cards are designed for global use, but it's always a good idea to verify. You can check the card details on your SBI internet banking portal or contact customer service for confirmation.

2. Visit the SBI Website or App

Log into the SBI internet banking portal, or the SBI YONO app to manage your card settings.

3. Card Management

Go to the card management section and look for options related to your debit card settings. This section allows you to monitor and modify your card's usage and security features.

4. Request for Upgrade

If your card is not already a global debit card, you may need to apply for an upgrade. You can find the option to request a new card or upgrade your existing card through the SBI internet banking portal or the app.

5. Set International Usage

If you already have a global debit card, ensure that international usage is enabled. This may include setting limits for international transactions or ensuring your card is activated for overseas payments. Navigate to the relevant section and activate or adjust your international usage preferences.

6. Currency Conversion

Verify that your card supports multiple currencies. For online payments in other currencies, make sure your card is configured to allow real-time currency conversion at the point of transaction. This feature can usually be found in the card settings or management section within the SBI internet banking portal.

7. Contact Customer Service

If you encounter any issues during the process, or need any specific assistance, reach out to SBI customer service or visit your local branch. They can provide personalized support and guidance to help you navigate through any challenges.

8. Security Settings

Ensure that your card’s security settings, such as one-time passwords (OTPs) for international transactions, are properly configured. This will help avoid any issues during online payments and ensure your transactions remain secure.

Additional Information

Bank will send the debit cards to customers in an enabled state for all channels and domestic/international usage. However, the cardholder can enable or disable any of the channels (ATM/POS/eCommerce) or usage (domestic/international) through the following modes:

Through SMS: From a registered mobile number. Through INB: Using OTP or profile password. Through SBI Quick App: From a registered mobile number. By Visiting Any SBI Branch: Through the CBS/INB interface.

The steps to avail these facilities through various channels are as follows:

Branch Channel: Cardholders can visit the branch and apply for the required services by submitting the application form.

By following these steps, you can ensure that your SBI global debit card is properly upgraded and set up for smooth and secure online payments in multiple currencies.