Troubleshooting the Yellow Screen Issue on Samsung S9

Have you noticed that your Samsung S9 screen turns yellow or develops a yellowish tint when you increase the brightness? This is a common issue that several users have encountered. Here’s a detailed guide on how to troubleshoot and resolve this problem.

Causes and Potential Solutions

Several factors can contribute to this issue, and we will explore each one to help you identify and solve it.

Screen Calibration

Screen color settings can sometimes get miscalibrated. Here’s how you can check and adjust your screen mode settings:

Go to Settings > Display > Screen mode. Switch between Adaptive display, AMOLED cinema, and AMOLED photo to see if it resolves the issue. Additionally, you can try adjusting the Color balance settings under Settings > Display > Screen mode > Advanced settings.

Night Mode

Ensure that Night mode or Blue light filter is completely turned off. These features can alter the color temperature of the display.

Hardware Issues

If the problem persists, it could be a hardware issue such as a failing display or a problem with the display connector. In this case, you should consult a technician or visit a Samsung service center.

Software Glitches

Software glitches can also cause display issues. Make sure your phone's software is up to date:

Go to Settings > Software update > Download and install.

If updating the software doesn’t solve the issue, try booting your device into Safe Mode to check if a third-party app is causing the problem:

Press and hold the power button until the power menu appears. Tap and hold the Power off option until you see the Safe Mode prompt, then tap OK. Observe if the issue disappears in Safe Mode. If it does, it might be caused by an app you recently installed.

If you’ve tried these solutions and the problem remains, it is advisable to contact Samsung support or visit a service center for further diagnosis.

OLED Burn-in

The S9 Plus features an OLED screen. OLED screens can develop burn-in issues after extended screen use, especially when used at full brightness for extended periods.

Here’s how you can perform a basic burn-in check:

Type in 0 using the phone dialer. This will bring up a diagnostics menu. Select the option for Sub Key. Press different buttons like the volume or power buttons to observe the screen in different colors. If your screen has a burn-in issue, you will notice a shadow image. This is usually most visible on blue, green, or white screens.

It’s important to note that if your Samsung S9 is a Verizon device, you cannot access this diagnostic feature.