Troubleshooting VoLTE Connectivity Issues on Your Device

VoLTE, or Voice over LTE, is an enhanced voice calling technology that provides high-quality calling using the data network rather than traditional voice networks. However, you may encounter issues with the VoLTE symbol not appearing on your device. This article will guide you through the processes to resolve such issues.

Carrier Support

Ensure that your mobile carrier supports VoLTE and that your plan includes it. Not all carriers provide VoLTE services, and some may offer it as an additional subscription service.

Device Compatibility

Check if your device is compatible with VoLTE. VoLTE is not supported by all devices, especially older models. If your device is newer, make sure it is powered on and not in Airplane mode.

Settings

To enable VoLTE, follow these steps:

Go to Settings. Scroll down and tap on Network Internet. Navigate to Mobile Network or a similar option depending on your device. Ensure that VoLTE is turned on. Make sure that Airplane mode is turned off.

Software Update

Verify that your device's software is up to date. Sometimes, VoLTE features are added or improved in software updates. Check for updates by going to Settings > About Device > Software Update and installing any available updates.

Sim Card

Your SIM card may need to be upgraded to support VoLTE. If your SIM card is outdated, consider getting a new SIM card from your carrier. Ensure that the new SIM card is properly inserted and recognized by your device.

Network Issues

In some cases, there may be temporary network issues in your area. Try toggling Airplane mode on and off or restarting your device. If the issue persists, your carrier may be experiencing problems with their network.

Location

VoLTE may not be available in all areas. Check with your carrier to see if VoLTE is supported in your location. If VoLTE is not available in your area, you may need to move to a location with better coverage.

If you have checked all of the above factors and the VoLTE symbol still does not appear, contacting your carrier's customer support may help resolve the issue. They can provide troubleshooting steps specific to your carrier and device.

Additionally, if you are not able to get LTE data speed nor the VoLTE service, it might be due to being outside the LTE coverage area or an issue with the LTE site. Most carriers keep their 3G/2G networks for patchy coverage areas, so if you are in a remote area, this could be the cause.

Additional Tips

If your phone does not support VoLTE, but your carrier is Jio, you can try using the JioCall app for voice calls. This app adapts to the LTE network and provides better voice calling quality over the data network.

In summary, the VoLTE symbol not appearing on your device can be resolved by ensuring carrier support, device compatibility, proper settings, software updates, SIM card compatibility, network issues, and location support. By addressing these factors, you should be able to enjoy high-quality voice calling using VoLTE technology.