Troubleshooting Unknown Errors When Changing Facebook Password

If you're encountering an unknown error while attempting to change your Facebook password, you're not alone. In this article, we'll walk through several steps to help you resolve the issue and successfully change your password.

Common Causes and Solutions

Occasionally, users may experience issues such as unknown errors when trying to change their Facebook password. Here are some common causes and corresponding solutions:

1. Clear Browsing History (if known to be a past issue)

Some users have found success by simply clearing their browsing history, cache, and cookies. This can help remove any outdated data or temporary files that may be causing the issue.

2. Try a Different Browser or Device

If clearing your cache and cookies doesn't resolve the issue, try accessing Facebook through a different web browser or device. This helps isolate whether the problem is specific to your current setup.

3. Verify Your Internet Connection

Ensure that your internet connection is stable. A weak or interrupted connection can cause errors while changing your password.

4. Use Facebook App (if you currently use a browser)

You can also try changing your password through the Facebook app on your mobile device. Sometimes, issues arise when using a desktop browser.

5. Disable Browser Extensions

Some browser extensions can interfere with website functionality. Temporarily disable any extensions and try changing your password again.

6. Check for Facebook Outages

Facebook may occasionally experience outages or service disruptions. Check websites like DownDetector to see if others are reporting similar issues.

7. Reset Your Password

Consider using the password reset tool on Facebook. This can sometimes bypass any issues preventing you from changing your password directly.

If None of the Above Solutions Work:

If none of the above solutions resolve the issue, it may be necessary to reach out to Facebook support for further assistance. They can provide more specific guidance related to your account and the particular error you're encountering.

Conclusion

By following these steps, you should be able to troubleshoot and resolve the unknown error you're experiencing when trying to change your Facebook password. If you continue to face issues, contacting Facebook support is the next recommended step.