Troubleshooting Quora App Issues on iOS and Android

There are several reports of issues with the Quora app on both iOS and Android devices. Users are experiencing problems with the comment screen not displaying properly on certain iOS devices, and are facing difficulties with the keypad not appearing for answers or comments on their Android devices. This article will help you identify potential causes and solutions for these issues.

Is Anyone Else Experiencing Problems with the Quora App?

Many users have reported experiencing issues with the Quora app on their iOS devices. Specifically, some users are experiencing difficulty accessing the comment screen, while the keyboard functions correctly. This issue is particular to their iPad mini 4 and iPad 12.9 Pro 2nd Gen, but not on older devices or MacOs. It has been suggested that the latest iOS update might be causing this issue.

Solutions for iOS Users

Clear the app from the app switcher and try again. Restart your iOS device. Update the Quora app to the latest version, as an update was released a few days ago.

It's possible that these steps could resolve the issue. However, if the problem persists, it might be worth checking the app store for any newer updates or contacting Quora support.

Issues on Android Devices

Users have also reported problems with the Quora app on their Android devices, specifically with the keypad not appearing for answers or comments. This issue seems to be more common on newer devices, such as the Galaxy S6.

Common Problems

Screen freezing: Users report that the screen freezes frequently, requiring force closing the app and restarting it. App crashes: The app often crashes, causing users to lose their work. Keypad issues: The keypad sometimes stops working or typing, causing frustration for users. Delayed page loads: Users report that the app takes a long time to open pages, especially when clicking on something. No copy/paste functionality: Newer versions of the app have removed the copy and paste functionality, causing users to have to retype information manually.

Solutions for Android Users

Delete and reinstall the app: Some users have suggested deleting the app and reinstalling it, as it may be an older version causing issues. Update to the latest version: Ensure that you have the latest version of the app installed. Contact Quora support: If the issue persists, it may be helpful to reach out to Quora's support team for further assistance.

Quora Android App Hangs Keypad Stops Working

Another issue that users have reported is the Quora Android app hanging for a long time (up to 20 seconds) when opening the answer editor to edit an existing answer. Less frequent issues are reported when editing comments or questions. Sometimes, the keypad will stop working or typing, causing a "fugue state" for 15-20 seconds.

Some users suspect that this issue might be related to new client-server interactions or the Swype keyboard's interaction with a server to learn user input. However, it's unclear whether this is specific to the Quora app or the Swype keyboard.

Recent Improvements

Interestingly, some users have noted that things seem significantly better after mid-morning UK time. This suggests that there might be temporary server issues or fluctuations.

Conclusion

If you're experiencing issues with the Quora app, it's worth trying the provided solutions. Clearing the app from the switcher, restarting your device, and updating the app to the latest version are easy steps to try first. If the issues persist, consider deleting and reinstalling the app or reaching out to Quora support.