Troubleshooting BSNL UP East Prepaid SIM Issues in Delhi-NCR: Solutions and Tips

Are you experiencing issues with your BSNL UP East prepaid SIM in the Delhi-NCR region? This comprehensive guide will help you identify and resolve the common problems you might be facing. Whether it's no incoming or outgoing calls, help is just a few steps away.

1. Understanding the Problem

There could be several reasons why your BSNL UP East prepaid SIM is not getting service in the Delhi-NCR region. This article covers the most common causes and provides step-by-step guidance on how to resolve them. Let's dive into the details.

2. Roaming Issues

BSNL operates on a national roaming basis, but there might be certain restrictions or issues related to your specific plan or SIM type. Check if your plan supports roaming in Delhi-NCR.

Action Steps:

Review your BSNL plan documentation for roaming BSNL customer care to inquire about your roaming status.

3. Network Coverage

BSNL has good network coverage overall, but there may be temporary outages or scheduled maintenance affecting service in your area. You can check BSNL's official website or contact customer support for updates on network status.

Action Steps:

Visit BSNL's official website for the latest network BSNL customer support for any recent maintenance or outages in your area.

4. SIM Activation

If your SIM is new, it might not be activated yet. Ensure that your SIM is properly activated and registered on the network.

Action Steps:

Bring your SIM and documentation to a local BSNL store for SIM , use the BSNL app or website to activate your SIM remotely.

5. Account Status

Check your account balance and validity. If your prepaid balance is low or the SIM has expired, you may not be able to make or receive calls.

Action Steps:

Top up your BSNL account online or visit a local the validity of your SIM with BSNL's customer support.

6. Device Issues

Sometimes the problem might be with your phone. Try restarting your device or checking if it's set to the correct network mode, such as 4G/3G/2G.

Action Steps:

Restart your phone to refresh network that your phone's network mode is set to the correct frequency, e.g., 4G/3G/2G.

7. Device Settings Configuration

Ensure that your phone's network settings are properly configured. You might need to manually select the BSNL network in the mobile settings.

Action Steps:

Go to SettingsSelect Mobile NetworksUnder Network Mode, select ManualSelect BSNL as your preferred network.

8. Considering Other Providers

In Delhi/NCR, BSNL has a roaming agreement with MTNL, which has a poor network. If you encounter consistent network issues, consider using Vodafone for roaming in the Delhi-NCR region.

Action Steps:

Contact Vodafone customer care to set up your roam the instructions provided by Vodafone to activate the roaming service on your BSNL SIM.

9. Additional Tips

Here are a few more tips to ensure smooth communication:

Try rebooting your phone, as it might refresh network settings.If your phone's network selection mode is set to automatic, it might cause issues. Consider switching it to manual and selecting Dolphin as the preferred network. See the procedure steps for Dolphin if the network issue is specific to your area. If you have tried all the above steps and are still facing issues, please contact BSNL customer care for further assistance.

Contact BSNL Customer Care:

Phone: 91 11 2352 2929Website: customercare@

By following these steps, you should be able to resolve most of the network and SIM-related issues you encounter with your BSNL UP East prepaid SIM in the Delhi-NCR region. If the problem persists, feel free to reach out to BSNL for further assistance.