Seamless Virtual Onboarding Experience: A Case Study from EdCast

On November 19, 2020, I embarked on my first day of work at EdCast, a company known for its fast-paced culture. However, due to the global pandemic, my onboarding experience became entirely virtual, marking a new normal for onboarding practices.

The First Impression

Similar to any first-day experience, I was anxious about how my new job would unfold. I was particularly skeptical about onboarding in a startup environment like EdCast. Nevertheless, I quickly realized that the virtual onboarding process was more organized and self-paced than I had anticipated.

A Surprising Seamless Experience

One of the most surprising aspects of my onboarding was the ease with which I navigated through the process. After an initial call with HR, I was directed to a Learning Experience Platform (LXP) that offered a series of articles, demo videos, CEO talks, and more. This platform not only provided an overview of the company but also allowed me to learn at my own pace, revisit content, and, upon completion, receive a badge—an encouraging milestone to share with others.

Engaging and Dynamic Learning Environment

The interface of the LXP was designed with a modern, social media-like feel, reminiscent of platforms like Facebook and Netflix. This design element made the learning experience engaging and dynamic. It was clear that the content was curated to be relevant and fresh, ensuring that I could immerse myself in the field while building a network within a creative environment. It was a privilege to have the opportunity to use LXP, which is also a product used internally at EdCast.

A Detailed Walkthrough of Onboarding

My onboarding process unfolded over several days, with each step meticulously planned to ease the transition into the company culture. Here is a detailed timeline of the onboarding experience:

Day 1: Joining and Document Verification

On my first day, I joined the platform and was asked to furnish certain documents, including my marksheet and certificates, which were uploaded beforehand. This initial step ensured that my background and qualifications were verified promptly.

Day 2: Orientation and Induction

The next day, the orientation and induction sessions began with core values and behavior-related talks. Industry leaders provided broader overviews of the industry. Later in the day, informal ice-breaking sessions were held to help new employees get to know each other. The entire process was meticulously managed by onboarding managers, ensuring a smooth transition for campus freshers and new hires alike.

Conclusion

The virtual onboarding experience at EdCast has been nothing short of seamless. The combination of a well-structured Learning Experience Platform and the support from the team made the transition from a distant employee to a contributing member of the EdCast family a smooth one. This experience not only highlighted the possibilities of virtual onboarding but also underscored the importance of technology in facilitating effective onboarding processes in the modern workplace.