Protecting Your Paytm Account: How to Reset Password and Delete Account Safely

Paytm, a leading payment solution, offers a robust and user-friendly platform for financial transactions. However, maintaining the security of your account is crucial. If someone changes your Paytm password or uses your account without authorization, here’s what you need to know about resetting your password and deleting your account.

How to Reset Your Paytm Password Safely

Security breaches or unauthorized access can occur, and it’s essential to take action immediately to protect your account. Below are the steps to reset your Paytm password:

From your registered mobile number, call the Paytm customer support hotline at 0120-4888-488.

Choose the language you are comfortable with during the conversation.

Based on the instructions provided, press 1 to proceed with the password reset process.

Click on the reset password link to enter a new password and confirm your new password.

By following these steps, you can quickly secure your account and prevent unauthorized access.

Temporarily Blocking Your Paytm Account

If you suspect that your account may be compromised, you can temporarily block your Paytm account. This provides a temporary security measure until you can reset your password or close your account permanently.

Go back to the main menu and select access my Account.

From the options, choose account.

Submit a request for blocking your account along with proof of account ownership.

A confirmation message will be sent to you once your account is blocked.

How to Raise an Account Closure Request

If you decide to permanently delete your Paytm account, follow these steps to initiate the process:

Log in to your Paytm account using your old phone number.

Click on the icon at the top left corner of the home screen.

Navigate to the 24/7 Help section.

Go to Profile Settings.

Select the option to close/delete my account.

Paytm will guide you through the final steps to close your account and destroy all data associated with it. Please ensure that you have thoroughly reviewed any formalities or requirements before proceeding with this action.

Contact Paytm Customer Support Help Centre

For further assistance or inquiries, you can reach out to the Paytm Customer Support Help Centre. They are available 24/7 to assist you with any account-related issues.

Email: cst-support@

Phone: 0120-4888-488

Website: