Key Books for Learning Human-Computer Interaction (HCI): Basics and Research Methods

Introduction

Human-Computer Interaction (HCI) is a multifaceted field concerned with the design, evaluation, and implementation of technology that focuses on enhancing user satisfaction and system effectiveness. This article aims to provide a comprehensive list of books for beginners and advanced learners in the realm of HCI, covering both the basics and research methods. We delve into notable authors and their contributions to the domain, providing a well-rounded guide for individuals interested in mastering HCI principles and techniques.

Basics of HCI

For those new to HCI, it’s essential to start with foundational texts that offer a broad understanding of the field. Here are some recommended books that serve as excellent starting points:

1. Practical Empathy by Indi Young

Practical Empathy provides a deep dive into understanding user emotions and motivations, a critical skill for designers and researchers. This book explains how to design empathy into the heart of products, services, and systems, making it a valuable resource for anyone looking to connect more effectively with users.

2. Handbook of Usability Testing by Dana Chisnell

This handbook offers a detailed overview of usability testing, an essential component of the design process. It covers various techniques and methods for testing and improving user experiences, making it a practical guide for practitioners in the field.

3. Interviewing Users by Steve Portigal

Steve Portigal’s book focuses on the art and science of user interviews, emphasizing the importance of effective communication and observation. It provides practical advice and case studies, helping readers develop strong interview skills and gather valuable insights.

4. Just Enough Research by Erika Hall

Just Enough Research is a concise guide that covers the fundamentals of UX research, including methods and best practices. It’s perfect for beginners who want to understand the basics of user research and implement it effectively.

5. Mixed Methods by Sam Ladner

Mixed Methods provides an introduction to combining quantitative and qualitative methods in research. This book is particularly useful for those interested in exploring both sides of the research spectrum and integrating them to gain a more comprehensive understanding of user behavior and preferences.

Research Methods in HCI

For those interested in advancing their knowledge and skills in research methods, the following books are highly recommended:

6. Human-Computer Interaction: An Empirical Research Perspective by I. Scott MacKenzie

I. Scott MacKenzie’s book is a comprehensive guide to conducting empirical research in HCI. It is available for free at the ACM website for members, or for purchase if you’re not a member. This resource is invaluable for anyone looking to understand and apply research methodologies in the field of HCI.

7. Observing the User Experience by Moshe Kuniavsky

Moshe Kuniavsky’s book, Observing the User Experience, is a practitioner’s guide to user research. It offers a practical approach to conducting usability tests and understanding user behavior, making it an essential read for researchers and designers.

8. Protocol Analysis and Usability Engineering

For building a solid foundation in HCI research, two seminal works stand out: Ericsson and Simon’s 1993 book Protocol Analysis and Jakob Nielsen’s 1993 book Usability Engineering. These texts provide a deep understanding of think-aloud protocols and the empirical approach to usability, respectively.

Recommended Steps for Learning HCI Research

Here is a structured approach to deepen your knowledge about HCI research:

Read Kuniavsky’s Observing the User Experience. This book is a great starting point and will give you a practical guide to user research and usability testing. Explore Protocol Analysis by Ericsson and Simon. This classic text introduces the concept of verbal data and think-aloud protocols, laying the groundwork for understanding user cognition in HCI. Study Usability Engineering by Nielsen. This book offers a detailed explanation of usability engineering, providing practical insights into designing effective user experiences. Read How Much to Intervene in a Usability Testing Session by Tamler. This paper discusses the nuances of usability testing and introduces active listening techniques, crucial for researchers. Dive into ethnographic research by reading Mitchell Duneier’s Sidewalk. This book provides a practical look at ethnographic methods through Duneier’s study of Greenwich Village street vendors. Explore Postmodern and Modern Thought. To avoid a purely objective stance, consider reading Thomas Kuhn’s The Structure of Scientific Revolutions. This book challenges the concept of objective truth and provides a deeper understanding of the nature of knowledge.

Conclusion

The books discussed here represent a well-curated selection for those looking to learn about and practice Human-Computer Interaction. From foundational texts to advanced research methodologies, these resources offer a comprehensive approach to mastering the field. Whether you’re a beginner or an experienced practitioner, these books will guide you through the intricacies of HCI and user research, equipping you with the knowledge and skills to create effective and user-friendly technology.