Insights into Working at REI: A Comprehensive Guide

Welcome to a detailed exploration of what it's like to work at REI, one of the leading outdoor equipment retailers. This article will delve into the work environment, benefits, and unique perks associated with employment at REI. If you're considering a career in retail or are simply curious about the REI experience, read on to uncover the truth behind the stories of those who have worked there.

Overview of REI

REI, founded in 1938, stands for Recreation Equipment Inc. It has grown into a renowned brand among outdoor enthusiasts, known for its wide range of outdoor gear, expert advice, and a strong commitment to sustainability. REI has over 90 stores across the United States and attracts a diverse customer base passionate about outdoor activities.

Working with REI

While working at REI isn't necessarily considered a 'highly special' position compared to other retail jobs, it offers a unique blend of customer service, product knowledge, and a supportive community environment. Many employees are motivated by a shared passion for the outdoors and the spirit of adventure.

The Work Environment

The work environment at REI is largely similar to other retail settings, characterized by long hours and challenging customer interactions. However, the atmosphere is often more relaxed and friendly, reflecting the company culture of camaraderie and outdoor activities.

Customer Interaction and Product Knowledge

At REI, employees spend a significant portion of their time interacting with customers. Providing expert advice on gear and equipment for various outdoor activities is a core aspect of the job. This requires a deep understanding of the products, which employees attain through training and on-the-job experience. Despite the long hours, the level of engagement and the satisfaction one gets from helping customers make informed decisions on their gear can make the work rewarding.

Work Hours and Pay

REI typically offers competitive hourly wages, though they often start at or near the federal minimum wage. Like most retail jobs, the hours can be demanding, with many positions requiring weekend and holiday shifts. However, the benefits can vary. Over-hiring is common, which can make certain roles more competitive to get. That said, once you're in, managing your hours can become easier as you build experience and connections within the company.

Employee Benefits and Discounts

One of the most sought-after benefits at REI is the employee discount. Members receive a 50% discount on REI products and a 30% discount on vendor products. This can be particularly attractive for those who enjoy outdoor activities and regularly purchase gear. Compared to other high-end sports retailers, such as The North Face, REI often provides fewer employee benefits and discounts. For instance, The North Face offers a higher employee discount, which can make a significant difference for budget-conscious employees.

Conclusion

Working at REI is a rewarding yet challenging experience. It combines the typical demands of a retail job with a unique community and a commitment to the outdoors. While the wage may not be sky-high, the perks, such as the extensive employee discounts and a supportive environment, make it a worthwhile endeavor for many people passionate about outdoor activities.

If you're interested in working at REI or just curious about the experience, this guide should provide a comprehensive overview of what to expect. Whether you're looking to build a long-term career in retail or just want to make a contribution to the outdoor community, REI might be the right fit for you.