How to Set Up Your Comcast Voice Mail

Managing your Comcast voice mail can be a straightforward process if you follow the correct steps. Understanding how to set up and manage your voice mail is essential for anyone on Comcast’s service. Follow these detailed instructions to ensure your voice mail is set up correctly.

Accessing Your Comcast Voicemail

To access your voicemail, simply dial your own phone number from your home phone. When prompted, press a specific key to interrupt the voicemail greeting. Typically, this key is *, but it can vary depending on your specific phone model and configuration.
For users who have previously set up their voicemail, you may already know how to access it. If you encounter any issues, visiting Comcast’s support section can provide further guidance. The guide on their website states: dial 99 from your home phone and follow the tutorial to set up your voicemail and create a voicemail PIN.

Setting Up Your Voicemail PIN

After accessing your voicemail, you will be prompted to enter your voicemail PIN. If you haven't set one up yet, the default PIN is usually the last four digits of your phone number. To change your PIN, you can follow the prompts and select the option to create a new PIN for security purposes.

Personalizing Your Voicemail Experience

Once you have successfully set up your voicemail, you can customize your experience further. The automated prompts will guide you through several configurations. Here’s a detailed breakdown:

Recording Your Greeting

Select whether you want to record a personal greeting or use the default greeting. This greeting will be heard by callers when they leave a message for you. Taking the time to record a personal greeting can enhance the caller's experience.

Changing Your Voicemail PIN

It’s a good idea to change your voicemail PIN for security reasons. During the setup process, you will be given the option to change your PIN. This step is crucial for keeping your voicemail secure.

Setting Preferences

During the setup, you may also have the option to adjust settings for message playback notifications, call forwarding, and other features. Taking advantage of these preferences can help you manage your voicemail more effectively.

Saving and Testing Your Settings

After making your selections, make sure to save your settings. The prompts will guide you on how to do this. Once your settings are saved, you can test your voicemail by leaving a message and then checking to ensure you can retrieve it.

If you encounter any issues or need further assistance, visit the Comcast website or contact their customer support. Their support section provides clear instructions: dial 99 from your home phone and follow the tutorial to set up your voicemail and create a voicemail PIN. To change your voicemail PIN, visit To access your voicemail, dial 99 from your home phone, connect online at , or use the XFINITY Connect app.

Remember, setting up and managing your Comcast voicemail is a process that can be done easily and efficiently. With these steps, you can have a personalized and secure voicemail service that meets your needs.