How to Report Fake Reviews on Glassdoor: A Comprehensive Guide

As a valued user of Glassdoor, you may come across fake reviews that can skew opinions and impact job seekers. Knowing how to report such reviews is crucial to maintaining the integrity of the platform. This guide will walk you through the process of reporting a company for writing fake reviews on Glassdoor, along with detailed steps and tips to ensure your report is effective.

Step-by-Step Guide to Reporting Fake Reviews on Glassdoor

If you suspect a company is posting fake reviews on Glassdoor, following these steps can help you ensure your report is handled appropriately:

1. Visit Glassdoor

First, visit the Glassdoor website and log in to your account. If you don’t have an account, you may need to create one. This step is crucial as it allows you to access the specific review page and report it easily.

2. Find the Review

Navigate to the company’s page and locate the specific review you believe to be fake. Take note of any unique identifiers, such as the reviewer's name or unique features of the text, that might help Glassdoor’s moderation team identify the review.

3. Report the Review

Click on the three dots: If the review has more options available, you may see a drop-down menu by clicking on three dots or similar icons. Select Report Review: From the drop-down menu, choose the option to report the review or click on a similar link.

4. Provide Details

Be prepared to explain why you believe the review is fake. This could include information about:

Inconsistencies in the review content Suspicious language or patterns that suggest the review is not legitimate Any evidence that the reviewer is not a legitimate employee or user of the company

5. Submit Your Report

After providing the necessary information, submit your report. Glassdoor will review your report according to their guidelines.

6. Follow Up

Unfortunately, Glassdoor may not directly inform you of the outcome of your report. However, they will review the report and take appropriate action if needed. Continue to monitor the situation and provide any additional information that might be helpful in the review process.

Understanding Glassdoor's Systems for Detecting Fake Reviews

While the steps above cover how to report fake reviews, it’s worth understanding the systems Glassdoor uses to detect and prevent such actions:

User Registration and Review Writing

Glassdoor typically requires that an individual, not a company email, be used to register and write a review. This helps prevent companies from creating multiple fake accounts to post reviews. Furthermore, Glassdoor employs analytics to monitor usage patterns, ensuring that someone is not claiming to be employed in multiple positions simultaneously. These measures significantly reduce the likelihood of fake reviews being posted.

Outlier Reviews and Outdated Perceptions

While rare, there are instances where fake reviews do appear on Glassdoor. Outlier reviews can often be identified by a trend in overall sentiments. For example, a company with an overall positive reputation may still have a few negative reviews. These outliers should be reviewed carefully. In some cases, it might be evident that the company’s employees are writing glowing reviews in an attempt to offset the negative perception. However, as a user, you can only mark reviews as useful or not useful. You can flag a review as inappropriate if you think it’s fake, but that may not always lead to action.

Conclusion

Reporting fake reviews on Glassdoor is a critical step in maintaining the integrity of the platform. By following the steps outlined in this guide, you can voice your concerns effectively and help ensure that only genuine reviews are displayed. Remember, the efforts of a few can significantly impact the perceptions of potential employees, making it vital to take action when necessary.