How to Obtain Your Boarding Pass at IndiGo Airlines: Step-by-Step Guide

IndiGo is a prominent airline in India, and flying with them is an efficient and comfortable experience. After completing the check-in process, obtaining your boarding pass is straightforward. This article provides a detailed guide on how to get your boarding pass at IndiGo Airlines, whether you choose to do so online or at the airport.

Online Check-In

For a more convenient and hassle-free check-in, you can opt for online check-in, which offers several benefits such as time flexibility and security of your documents. Here are the steps to follow:

Visit the IndiGo website or use the IndiGo mobile app. Enter your PNR (Passenger Name Record) and last name to access your booking details. Complete the check-in process and choose whether you want to download or print your boarding pass, or have it sent to your email.

Airport Check-In

If you prefer to check in at the airport, you can do so at the IndiGo check-in counter or use a self-service kiosk. Follow these steps:

Go to the IndiGo check-in counter or use a self-service kiosk. Provide your booking reference or identification document. After check-in, you will receive your boarding pass, either printed at the counter or from the kiosk.

Mobile Boarding Pass

For those who prefer receiving their boarding pass on their mobile devices, you can opt for one of the following:

If you chose online check-in, you can choose to receive your boarding pass via the IndiGo mobile app. Ensure you have the IndiGo app installed and check your email for the boarding pass.

At the Gate

If you have not printed your boarding pass or downloaded it in advance, you can approach IndiGo staff at the boarding gate for assistance. However, it is advisable to have it ready before arriving at the gate.

Additional Preparations

To ensure a smooth check-in process, make sure to have all necessary travel documents handy:

Your identification document. Your ticket and booking reference. Any required travel documents.

Security Check

At the security check, you will need to:

Remove your power bank from your carry-on baggage, as it cannot be checked in. Ensure your belt, shoes, watch, loose coins, and mobile phone are in a separate tray for the security check. Your boarding pass will be scanned at the security gate. The security officer will check it and stamp it.

Remember to collect your luggage tags and ensure that all documents and items are in order.

Important Notes

Due to the current ongoing health situation with the COVID-19 pandemic, it is mandatory to do web check-in a minimum of 24 hours before the scheduled departure. Within 12 to 4 hours before the departure, you will receive your boarding pass and baggage tags via the email address you provided during booking. It is advisable to print this document for convenience.

Conclusion

Flying with IndiGo Airlines is seamless when you follow these steps. By ensuring that you have your travel documents in order, you can avoid any last-minute stress and manage your travel experience more efficiently. If you have any additional questions or concerns, feel free to contact IndiGo's customer support.