Technology
How to Log Back Into Instagram When Verification Code Fails on Obsolete Email or Phone Number
How to Log Back Into Instagram When Verification Code Fails on Obsolete Email or Phone Number
Instagram, a popular social media platform, often requires users to verify their accounts through a code sent to their email or phone number for security purposes. However, if you find that your verification code keeps failing due to an obsolete email or phone number, this article will guide you through the process of updating your account information and successfully logging in.
Understanding the Issue
Occasionally, the email or phone number you used for Instagram verification becomes obsolete or no longer available to you. This can lead to receiving verification codes that are rendered invalid, preventing you from logging into your account. To address this, you need to update your contact information in your Instagram account settings.
Solutions for Invalid Verification Codes
If you encounter issues with verification codes, there are several steps you can take to resolve them and regain access to your Instagram account.
Requesting a New Verification Code
If an invalid verification code is the issue, simply follow these steps to request a new one:
Go to the Instagram login page. Enter your email or phone number as your unique identifier. Tap the 'Forgot password' link and select 'Enter verification code'. Instagram will send a new verification code to the most recent and active email or phone number associated with your account. Enter the new code and follow the prompts to update your contact information.Checking Your Internet Connection
Sometimes, issues with a verification code can be due to a temporary internet connection problem. To check your connection and resolve the issue:
Ensure that your device is connected to a stable internet connection. If using Wi-Fi, switch to a cellular data connection and vice versa. Refresh the Instagram login page and try again.Reinstalling the Application
If the issue persists, you may need to reinstall the Instagram app. Here’s how:
Open the App Store (or Google Play Store). Search for 'Instagram' and find the application in the list. Tap on the 'Uninstall' button to remove the app completely. Once the app is uninstalled, reinstall it from the App Store (or Google Play Store). Try logging into your account using a fresh installation of the app.Contacting Instagram Support
Should the above solutions not resolve your issue, it may be best to reach out to Instagram support for assistance. For contact information and more detailed support procedures, visit Instagram Help Center.
Additional Tips
It's important to keep your contact information up-to-date for security and ease of use on all your accounts. Here are some additional tips:
Ensure that your primary email address used during account creation is still valid. Use a service that sends emails and text messages that are reliable and secure. Enable multi-factor authentication (MFA) to add an extra layer of security to your account.Conclusion
While obsolete email addresses or phone numbers may cause frustration, you can easily resolve the issue by following the steps provided in this article. It is essential to keep your contact information updated to maintain secure and hassle-free access to your Instagram account.