Technology
How to Change Jio Recharge Plan and Activate the Correct Data and Call Pack
How to Change Jio Recharge Plan and Activate the Correct Data and Call Pack
Recently, a user mistakenly recharged Rs.251 for a data-only Jio recharge. Now, wanting to include calling benefits, this article will guide you through the process of changing your Jio recharge plan and activating the correct pack for both data and calls.
Check Available Plans
To switch from a data-only plan to one that includes both data and calling benefits, the first step is to check the available prepaid plans on the Jio website or the MyJio app. (Keyword: Jio prepaid plans)
Recharge with a New Plan
Once you have identified a suitable plan, you can proceed to recharge with the new plan. It's important to note that your existing Rs.251 pack will be overridden by the new recharge amount. If possible, try to recharge for Rs.48 more to match the Rs.399 plan, which would include 1.5GB data and calling benefits. Mention in your recharge that you are opting for the Rs.399 plan.
Contact Customer Support
If you are unsure about the process or need assistance, contact Jio customer support. You can do this by calling 199 or through the MyJio app. The customer support team will guide you through the process and address any concerns you may have.
Visit a Jio Store
For those who prefer in-person assistance, visiting a Jio store can be helpful. Staff at the store can assist you in changing your plan and guiding you through the necessary steps. If your Rs.251 pack is not yet active, they can help with activating the correct plan.
Please note that any unused data from your previous plan might be forfeited when you switch to a new plan. If the Rs.251 pack is not active, it might be possible to request a refund. If the pack is already active, you can try to make calls using the JioCall app.
If you face any issues with activation or if you still cannot make calls, it is advisable to contact Jio Customer Care. They can provide you with the necessary assistance and help resolve any account concerns. (Keyword: Jio customer support)
Conclusion: By following these steps, you can successfully change your Jio recharge plan and activate the correct pack for both data and calls. This guide aims to help you in situation where you have mistakenly recharged for a data-only pack. We hope this information helps you do what worked for you and helps others in a similar situation. Have a great and productive day ahead.