How to Add an MX Record in cPanel Using DNS Zone Editor

Managing your domain's email settings can be crucial for ensuring smooth communication for your business or personal use. In this guide, we will walk you through the process of adding an MX (Mail Exchange) record in cPanel, using the DNS Zone Editor. Understanding and configuring your MX record correctly is an essential part of setting up and optimizing your email infrastructure.

Understanding MX Records

MX records are used to specify the mail server responsible for accepting email messages on behalf of a domain. These records are critical for the proper functioning of your email system. An MX record consists of a priority number and a hostname. When an email is sent to your domain, mail servers will use these records to determine where to deliver the message.

Adding an MX Record in cPanel

Adding an MX record in cPanel, using the DNS Zone Editor, can be a straightforward process. Follow the steps outlined below to ensure you set up your MX record correctly.

Step 1: Login to cPanel

The first step is to login to your cPanel account. If you have not already set up a cPanel account, you can reach out to your hosting provider to obtain the necessary credentials.

Step 2: Access the DNS Zone Editor

Once logged into cPanel, navigate to the Domains section. From there, locate and click on the DNS Zone Editor tool. This tool allows you to manage your domain's DNS settings, including adding or modifying MX records.

Step 3: Select the Domain and Create an MX Record

In the DNS Zone Editor, you will see a list of your domains. Select the domain for which you want to add or modify the MX record. Look for the MX Record option and click on it to create a new entry.

Step 4: Enter the Priority and Destination Settings

When adding a new MX record, you will need to specify two important settings:

Priority: This is a number that determines the order in which your mail server will be queried. Lower numbers indicate higher priority. For example, if you have two mail servers, you might set the priority of the primary server to 10 and the secondary server to 20. Destination: This is the fully qualified domain name (FQDN) of the mail server that will handle your domain's email. For instance, if your mail server is hosted at , enter this as the destination.

After entering these settings, click on Save to confirm your changes.

Alternative Methods for Adding an MX Record

There are alternative methods to add an MX record, such as using your domain panel's DNS management interface. Here are the steps to add an MX record through another domain management interface:

Step 1: Go to Your Domain Panel

Login to the admin panel of your domain.

Step 2: Open DNS Records

n the domain panel, locate and click on the DNS Records or Domain DNS section.

Step 3: Add a New MX Record

Click on Add New Record or Add Record and then select MX Record from the drop-down menu. You may also have an option to Add Custom Record or Add MX Record, depending on the interface. Priority: Enter the priority number, typically ranging from 1 to 100. Name/Host: This should be left empty (or set to an empty string) if you want to use the domain's FQDN. Otherwise, specify the name or subdomain you wish to use for the MX record. MX Server: Enter the FQDN of the mail server you wish to use. TTL (Time to Live): This determines how long the DNS record will be cached. Common TTL values are 3600 seconds (1 hour), 86400 seconds (1 day), and 14400 seconds (4 hours).

After entering the details, click on Save or Submit to create the MX record.

Conclusion

By following these detailed steps, you can add and configure your MX record in cPanel or through your domain management system. Properly setting up your MX record ensures that your email messages are delivered correctly and efficiently. If you encounter any issues, don't hesitate to contact your hosting provider or email support for assistance.

If you have any further questions or need assistance with other aspects of domain management, feel free to reach out to our customer support team. You can contact us Toll Free at 1800 419 8560.