Can We Use Blue Prism for Manual Work?

Blue Prism is a powerful automation tool designed for process automation. Its capabilities extend beyond simply automating tasks that mimic human actions. Let's explore how Blue Prism interacts with manual work—both in its enabling capacity and where it falls short.

Understanding Manual Work in Blue Prism

When discussing the use of Blue Prism for manual work, it's crucial to define what constitutes "manual work." Traditional definitions of manual work include actions like opening and closing applications, copying and pasting data, and running reports. These tasks are well within the scope of Blue Prism's automation capabilities. Through its robotic process automation (RPA), Blue Prism can effortlessly perform these actions, replicating the work of a manual or case worker in a precise and efficient manner.

Automation Possibilities

Opening and Closing Applications: Blue Prism can interact with various applications, seamlessly opening and closing them based on predefined scripts. Copied and Pasted Data: Advanced RPA tools within Blue Prism allow for precise handling of data, ensuring accuracy in copying and pasting information across applications. Running Reports: Automation can be used to generate and analyze reports, offering real-time insights without the need for human intervention.

Limitations of Blue Prism in Manual Work

However, there are certain contexts where Blue Prism's limitations become apparent. For instance, tasks that involve direct customer interaction, such as calling or answering calls, chatting with customers, swiping cards, printing documents from printers, or even opening and closing doors, fall outside its designed capabilities. Blue Prism is not built for these purposes and would not be an appropriate tool for such activities.

Purpose and Functionality of Blue Prism

Blue Prism is primarily an automation tool intended for back-office and process-oriented tasks. While it can indeed be adapted for test automation, this is generally a less common and more specialized use case. The tool excels in scenarios where processes are repeatable, predictable, and can benefit from automation to enhance efficiency and reduce human error.

Process Automation vs. Test Automation

It's important to distinguish between process automation and test automation. Process automation refers to the automation of business processes, where Blue Prism excels, while test automation is typically handled by other tools and processes. If you are looking to use Blue Prism for automated testing, there are much more specific tools available that cater to this need.

Conclusion: Clarifying Usage of Blue Prism

Whether you're referring to manual programming or automating manual work, Blue Prism is a powerful tool that can greatly enhance productivity in a range of business processes. However, its effectiveness depends on the specific nature of the tasks at hand. Understanding the nuances of what Blue Prism can and cannot do is key to maximizing its potential in your organization. If your goal is to automate routine, non-customer-facing processes, Blue Prism can be a valuable asset. For other, more complex or interactive tasks, alternative solutions may be more suitable.

Ready to explore further or needing more details? Contact Blue Prism for more information on how their solutions can benefit your organization.