Addressing Errors in University Names on Infosys Launchpad: A Comprehensive Guide

Accurate information is crucial for a seamless onboarding process, especially when it comes to employee records on the Infosys Launchpad. A common concern is whether having an incorrect university name can pose any issues. Let's explore this scenario and provide actionable solutions to rectify such errors.

The Impact of Incorrect University Name on Launchpad

When the university name is listed incorrectly on the Infosys Launchpad, it could potentially cause complications during the onboarding process. Inaccurate details can lead to delays in HR processes, discrepancies in training and development plans, and even application rejections.

Note: Even I have encountered issues with details on the launchpad. The information entered on the launchpad is meant to be transferred to the Harmony Portal, which is the primary system for employee records and onboarding processes.

Rectifying Incorrect University Name on Launchpad

To ensure the correct university name is reflected in your employee record, the harmonization process must be carried out through the Harmony Portal. Here are the steps to follow:

Access the Harmony Portal: Ensure you have the necessary credentials to log in to the Harmony Portal. This is the official system where your comprehensive employee details are stored. Locate Your Profile: Log in and navigate to the section where personal information is updated. This is typically found under the 'My Profile' or 'Personal Details' tab. Update the University Name: Make the necessary changes to the university name. Double-check for accuracy and ensure it matches the actual institution attended. Save and Confirm Changes: After making the corrections, save the changes and verify that they have been successfully updated. Check for any validation errors and ensure all fields are correctly filled.

Additional Measures: Raising an AHD to HR Department

While changes can often be made directly in the Harmony Portal, there may be instances where you are unable to do so. In such cases, it is important to seek assistance through formal mechanisms, such as raising an AHD (Application Held for Direction) to the HR department.

AHD (Application Held for Direction): This is a formal request to hold an application process while the discrepancy is resolved. By raising an AHD, you can ensure that your request for correction is acknowledged and acted upon promptly.

Additionally, you can also contact the HR department directly to discuss the issue. HR representatives can guide you through the process and provide support if you encounter any difficulties.

Consequences of Incorrect University Name

Failure to correct an incorrect university name can have serious implications. Here are some of the potential issues:

Delayed Onboarding: inaccurate information can cause delays in the onboarding process, which can affect your start date and access to systems and resources. Incorrect Training and Development Plans: incorrect university details can result in tailored training and development plans that may not align with your background and qualifications. Potential Application Rejections: critical information such as your educational background is often required for various application processes. An incorrect university name may result in your application being rejected or delayed.

It is highly advisable to address any discrepancies in your information as soon as possible to avoid these complications.

Conclusion

Ensuring that the university name on the Infosys Launchpad is correct is crucial for a smooth onboarding process. By following the steps outlined in this guide, you can rectify any errors and ensure that your personal information is accurate and up-to-date. If you encounter any issues, don't hesitate to raise an AHD or contact the HR department for assistance.

For more information on Infosys processes and support, visit the Infosys Help Desk or refer to the official Onboarding Guide for detailed instructions.